XENON.
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Privacy Policy

Last Updated: June 18, 2026

At Xenon Bank, your privacy is our core value. This Privacy Policy describes how we collect, store, safeguard, and use your personal and financial information when you estimate loans or submit an application through our website.

1. Information Collection

We collect information that helps us verify your identity and assess loan eligibility. This includes:

  • Contact details: Name, address, phone number, and email.
  • Financial details: Recent bank statements, income records, and credit tiers.
  • Identification details: Government-issued ID numbers (collected securely during formal application).

2. How We Use Information

We use your information exclusively to provide lending services and support. This includes:

  • Assessing your eligibility for loan products.
  • Connecting you with your dedicated personal advisor.
  • Servicing your loan accounts and processing payments.
  • Complying with applicable banking laws and regulations.

3. Sharing Your Information

We do not sell your personal information. We only share details with trusted partners essential to providing your loan, including:

  • Partner Bank Clearers: FDIC-insured member banks that co-structure and service your loan account.
  • Credit bureaus: To verify information and file required lending credit assessments (with your explicit consent).
  • Regulatory bodies: Where required by law to prevent fraud and comply with federal auditing.

4. Information Security

We implement industry-standard security safeguards. Your data is stored on highly secure servers and is encrypted in transit and at rest. We strictly limit internal access to personal files only to lending advisors directly assisting with your loan application.